Enter your search into one or more of the boxes below:
You can refine your search by selecting from any of the options below:
What to Do When Things Go Wrong: A Five-Step Guide to Planning for and Surviving the Inevitable-And Coming Out Ahead
Foyalty 64

What to Do When Things Go Wrong: A Five-Step Guide to Planning for and Surviving the Inevitable-And Coming Out Ahead (Hardback)

Usually despatched within 1 week.


From former NFL VP Frank Supovitz, a proven five-step program for handling any crisis situation with skill and confidence

Business is full of surprises. No one understands this better than Frank Supovitz, who spent ten years making sure the Super Bowl goes off without a hitch. "I have always been impressed with Frank's ability to understand everyone's needs and priorities and plan and execute an event that satisfies all parties," NFL Commissioner Roger Goodell said, "from the players and teams, the fans, the broadcasters and the viewers."

What to Do When Things Go Wrong provides the knowledge and insight you need to navigate your way through any problem. It shows how to think through all potential challenges and walks you through the five stages of working through every project: Imagine, Prepare, Execute, Respond, and Evaluate.

Things will inevitably go awry at some point-whether it's a personal presentation gone sour or an all-out corporate crisis. That's the nature of business. What to Do When Things Go Wrong is your roadmap to handling it in ways that make everyone a winner.

BusinessBusiness & managementBusiness studies: general Publisher: McGraw-Hill Education Publication Date: 19/05/2019 ISBN-13: 9781260441581  Details: Type: Hardback Format: Books
Availability: Usually despatched within 1 week. Add to Basket

Frank Supovitz has been running some of the world's most prestigious, widely viewed, and well-attended sports and entertainment events for more than 25 years. As Senior Vice President of Events for the National Football League, he oversaw the meteoric growth of Super Bowl, Pro Bowl, and the NFL Draft. Over the 50-year history of the Super Bowl, he is one of only four people to have held that unique job.

More books by Frank Supovitz

Leave Review


Delivery Options

All delivery times quoted are the average, and cannot be guaranteed. These should be added to the availability message time, to determine when the goods will arrive. During checkout we will give you a cumulative estimated date for delivery.

Location 1st Book Each additional book Average Delivery Time
UK Standard Delivery Free Free 3-5 Days
UK First Class £3.75 £0.00 1-2 Days
Delivery to a Foyles Bookshop Free Free From 2 hours
Click and Collect Free Free From 2 hours - Individual item delivery times given at checkout
UK Courier £7.95 £0.00 1 Working Day
Western Europe**Airmail £9.00 £1.00 7-8 Days
Rest of World Airmail £12.50 £1.00 7-10 Days

** Includes Austria, Belgium, Denmark, France, Germany, Greece, Iceland, Irish Republic, Italy, Luxembourg, Netherlands, Portugal, Spain, Sweden and Switzerland.

Click and Collect is available for all our shops; collection times will vary depending on availability of items. Individual despatch times for each item will be given at checkout.

Special delivery items

A Year of Books Subscription Packages 

Delivery is free for the UK. Western Europe costs £60 for each 12 month subscription package purchased. For the Rest of the World the cost is £100 for each package purchased. All delivery costs are charged in advance at time of purchase. For more information please visit the A Year of Books page.

Animator's Survival Kit

For delivery charges for the Animator's Survival Kit please click here.


Delivery Help & FAQs

Returns Information

If you are not completely satisfied with your purchase*, you may return it to us in its original condition with in 30 days of receiving your delivery or collection notification email for a refund. Except for damaged items or delivery issues the cost of return postage is borne by the buyer. Your statutory rights are not affected.

* For Exclusions and terms on damaged or delivery issues see Returns Help & FAQs

You might also like

The Business Insider's Guide to...
Christoph Keese; Christoph Keese;...
The Future of Microfinance
Ira W. Lieberman; Paul DiLeo; Todd A....
Islamonomics: Islamic finance,...
Akhtar Ismail Mohammed
© W&G Foyle Ltd
Foyles uses cookies to help ensure your experience on our site is the best possible. Click here if you’d like to find out more about the types of cookies we use.
Accept and Close