This book is for all EU staff, at all levels, permanent, temporary or contract - and indeed anyone with ambitions to work in the European administration. It shows how to evaluate and improve your personal performance in the EU "core competencies" - for greater job satisfaction, positive performance reviews and career success.Coach, trainer and former EU official Jan De Sutter draws on the best ideas and practice in current management thinking and applies them to the specific context of EU institutions, explaining how the various competencies fit into the EU system for staff selection, appraisal and promotion. The book includes self-assessment worksheets to allow you to discover your strengths and weaknesses and create a personal action plan. In addition, a specially created FREE ONLINE TOOLKIT accompanying the book allows you to do your self-assessment easily online, automatically generating a personalised competency passport and priorities for action. You can even, if you wish, get anonymised 360-degree feedback from family, friends and colleagues so you can compare your self-assessment with other people's evaluation of you!Using the book and free online toolkit in conjunction, you have a complete package for understanding the competencies, evaluating your own performance and planning your personal development needs.

With this book you will be able to:* Understand the EU core competencies of analysis and problem solving, communicating, delivering quality and results, learning and development, prioritising and organising, resilience, working with others, and leadership.* Assess your own strengths and weaknesses in each competency.* Learn how to improve your performance in each competency.* Create your own competency passport, goals and priorities.Individual chapters explain what each competency is about, and its related "behavioural anchors", moving on to insights and practical tips for self-improvement. The book is designed to be as accessible and as easy-to-read as possible, practical and informal, with plenty of useful checklists and learning aids - and cartoons by Ted Goff add moments of humour.

Business Business & management Management & management techniques Management: leadership & motivationBusiness Industry & industrial studies Civil service & public sectorHistory & Politics Politics & government International relations International institutionsHistory & Politics Politics & government Public administration Publisher: John Harper Publishing Publication Date: 22/04/2016 ISBN-13: 9780993454936 Details: Type: Paperback Format: Books

Availability: Usually despatched within 2 weeks. Add to Basket

Jan De Sutter is a coach and trainer working with EU staff and EPSO selection competition candidates. A former EU official who has served on EPSO selection boards, Jan has decades of front-line experience in management roles in both the public and private sector. To write this book he has applied current best practice to the real world of the EU administration, with extra input from occupational psychologists and serving EU officials.

More books by

Leave Review

Delivery

Delivery Options

All delivery times quoted are the average, and cannot be guaranteed. These should be added to the availability message time, to determine when the goods will arrive. During checkout we will give you a cumulative estimated date for delivery.

Location	1st Book	Each additional book	Average Delivery Time
UK Standard Delivery	FREE	FREE	3-7 Days
UK First Class	£4.50	£1.00	1-2 Days
UK Courier	£7.00	£1.00	1-2 Days
Western Europe** Courier	£17.00	£3.00	2-3 Days
Western Europe** Airmail	£5.00	£1.50	4-14 Days
USA / Canada Courier	£20.00	£3.00	2-4 Days
USA / Canada Airmail	£7.00	£3.00	4-14 Days
Rest of World Courier	£22.50	£3.00	3-6 Days
Rest of World Airmail	£8.00	£3.00	7-21 Days

** Includes Austria, Belgium, Denmark, France, Germany, Greece, Iceland, Irish Republic, Italy, Luxembourg, Netherlands, Portugal, Spain, Sweden and Switzerland.

Click and Collect is available for all our shops; collection times will vary depending on availability of items. Individual despatch times for each item will be given at checkout.

Special delivery items

A Year of Books Subscription Packages

Delivery is free for the UK. Western Europe costs £60 for each 12 month subscription package purchased. For the Rest of the World the cost is £100 for each package purchased. All delivery costs are charged in advance at time of purchase. For more information please visit the A Year of Books page.

Animator's Survival Kit

For delivery charges for the Animator's Survival Kit please click here.

Delivery Help & FAQs

Returns Information

If you are not completely satisfied with your purchase*, you may return it to us in its original condition with in 30 days of receiving your delivery or collection notification email for a refund. Except for damaged items or delivery issues the cost of return postage is borne by the buyer. Your statutory rights are not affected.

* For Exclusions and terms on damaged or delivery issues see Returns Help & FAQs