Help - Delivery

Postage & Packing charges

All charges are made in £ (GBP). If you are ordering from overseas using a credit or debit card, your bank may charge you to convert your local currency into £ (GBP).

We do not debit your card until the day your order is packed ready to be sent.

You will have the option of waiting for delivery until the order is complete, or having the books dispatched separately, as they become available.

If your order includes books that are Not Yet Published, the available books will be sent to you at the charges below and when the other books are published, they will be sent and charged as if it is a new order.

Orders over £10 will be P+P free.
Orders up to £10 will be charged at £2.50 P+P.

* For promotional reasons we may vary the P+P charges from time to time

Non UK

For non UK orders with a value exceeding £50 extra P+P may be applicable.
We will e-mail you and advise you of any extra costs. Your order will not be processed without your acceptance.

Location 1st Book Each additional book Average Delivery Time
UK Standard No Charge No Charge 3-7 Days
UK First Class £4.00 £1.00 1-2 Days
UK Courier £7.00 No Charge 1-2 Days
Western Europe Courier * £15.00 £3.00 2-3 Days
Western Europe Airmail * £4.50 £1.50 4-14 Days
USA / Canada Courier** £17.00 £3.00 2-4 Days
USA / Canada Airmail** £6.00 £3.00 4-14 Days
Rest of World Courier £20.00 £3.00 3-6 Days
Rest of World Airmail £7.00 £3.00 7-21 Days

* Includes Austria, Belgium, Denmark, Finland, France, Germany, Greece, Iceland, Irish Republic, Italy, Luxembourg, Netherlands, Norway, Portugal, Spain, Sweden and Switzerland.

**Includes Mainland and Hawaii.

• Foyles recommends use of the Courier service to all destinations. This is for customer convenience in reliability & security, as well as speed of supply. We also provide full refund or re-supply in case of error.

• Delayed dispatch by courier is available for customers who wish to use this service but do not want the package to arrive before a certain date.

All delivery times quoted are the average, and cannot be guaranteed.

Rest Of The World

Please Note: The Air Mail prices relate to normal sized paperback books and the maximum weight for a single package is 5 kg. If your order exceeds these parameters we will e-mail you the actual postal charge and wait for your confirmation before sending your order.

How long will it take for the book to arrive?

Delivery times vary for a variety of reasons. Firstly the amount of time it takes to source the book from the publisher if we do not have it in stock, and secondly, the time it takes the postal services to deliver to the destination country. Thirdly the method of postage you have chosen (e.g. airmail, surface mail, or first and standard class for the UK) also affects the delivery time.

All delivery times quoted are the average for this service and are not guaranteed. Courier services with guaranteed delivery dates are available. Cost depends on customer requirements and the weight of goods and therefore must be an individual quotation from our Customer Services Department.

 

Can I return a book?

If for any reason you are not satisfied with your books, you can return any ordered item to us within 30 days of purchase if it is in resaleable condition for a full refund or exchange (excluding the cost of postage). If the book is damaged you will receive a full refund including the cost of postage. Please contact customer support before returning your book by calling: +44 (0)20 74375660 or emailing orders@foyles.co.uk